These Terms and Conditions govern your access to and use of the website operated by Ember & Basil Pizzeria (the “Site”). By using the Site you agree to be bound by these terms. If you do not agree, please do not use the Site. Last updated: October 3, 2025.
1. Acceptance and changes. By placing an order or browsing the Site, you acknowledge and agree to these Terms. Ember & Basil Pizzeria reserves the right to modify or update these Terms at any time. Any changes will take effect immediately upon posting and apply to all existing and new users. Continued use after changes constitutes acceptance of the updated terms.
2. Use of the Site. You must be at least 18 years old to place an order. You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. You agree not to misuse the Site by introducing malware, data or code that could disrupt, damage or alter its operation.
3. Information accuracy. We strive to provide accurate information about our products and services. However, we do not guarantee that product descriptions, prices, or any other content on the Site are complete, reliable, or error-free. If an error is discovered in pricing or availability, we reserve the right to cancel or correct the order as appropriate. All data about locations and contact details reflect current information, including London, United Kingdom, W1D 4QG, and 126 Willow Street, Soho.
4. Orders and payments. When you place an order, you agree to purchase the products under these Terms. We may require verification or additional information before fulfilling an order. Prices are in £ and do not include applicable taxes or delivery charges unless stated otherwise. We accept payment via the methods disclosed on the Site. All payment information is processed securely by trusted providers; we do not store payment card details on our servers.
5. Delivery and pickup. Delivery times are estimates and are not guaranteed. You will receive confirmation when your order is ready for delivery or pickup. We may substitute components of a dish if necessary to maintain quality or meet dietary restrictions, while preserving overall comparable value.
6. Intellectual property. All content on the Site, including text, graphics, logos, images, and software, is the property of Ember & Basil Pizzeria or its licensors and is protected by applicable laws. You may view or print content for personal use only. Any other use requires prior written consent from Ember & Basil Pizzeria.
7. Prohibited conduct. You agree not to misuse the Site to transmit or disseminate any material that is unlawful, harmful, threatening, abusive, harassing, or that violates any third party rights. You may not use automated tools to access or harvest data from the Site, and you may not attempt to gain unauthorized access to the Site or its systems.
8. Disclaimer of warranties. The Site and its content are provided “as is” and “as available.” Ember & Basil Pizzeria makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on the Site. To the full extent permissible by law, Ember & Basil Pizzeria disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
9. Limitation of liability. To the extent permitted by law, Ember & Basil Pizzeria shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Site or products purchased through it. Our total liability for any claim arising from your use of the Site or products shall not exceed the amount paid for the relevant order, if any, or if no order was placed, the amount payable for the service.
10. Indemnification. You agree to indemnify, defend, and hold harmless Ember & Basil Pizzeria, its officers, directors, employees, and agents from and against any claims, losses, damages, liabilities, costs, and expenses arising from your use of the Site or violation of these Terms.
11. Third-party links. The Site may contain links to third-party sites. We do not endorse or assume responsibility for any such sites or their content. Access to any third-party site is at your own risk.
12. Cookies and privacy. We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. For more information, review our Privacy Policy, which forms part of these Terms and is incorporated by reference. You may adjust cookie preferences through your browser settings where available.
13. Governing law and disputes. These Terms are governed by the laws of United Kingdom without regard to its conflict of laws principles. Any disputes arising out of or relating to these Terms or the Site shall be resolved exclusively in the courts of London, United Kingdom, subject to mandatory consumer protections. If you reside outside United Kingdom, you may have additional rights under local law.
14. Contact and notices. If you have any questions about these Terms, please contact us at +44 20 7946 0958 or via the site’s contact page at gentleroastpath.sbs. All notices should be in writing and directed to the addresses above.
By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.